Privacy Policy

Your privacy is important to us. Learn how we protect and use your data.

Last updated: September 4, 2025

1. Information We Collect

Information You Provide

  • Text you submit for translation
  • Account information (email, name) if you create an account
  • Feedback and support communications
  • Usage preferences and settings

Information Automatically Collected

  • Device information (browser type, operating system)
  • Usage analytics (features used, session duration)
  • IP address and general location
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide translation services: Process and translate your text using our AI models
  • Improve our service: Analyze usage patterns to enhance translation accuracy and user experience
  • Personalize experience: Remember your preferences and provide customized features
  • Communicate with you: Send service updates, support responses, and important notices
  • Ensure security: Protect against fraud, abuse, and security threats
  • Legal compliance: Meet legal obligations and enforce our terms of service

3. Data Storage and Security

Security Measures

  • End-to-end encryption for data transmission
  • Secure cloud storage with industry-standard encryption
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations:

  • Translation data: Automatically deleted after 30 days unless saved to your account
  • Account data: Retained until you delete your account
  • Usage analytics: Aggregated and anonymized data may be retained indefinitely

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in these limited circumstances:

  • Service providers: Third-party services that help us operate (hosting, analytics, support)
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Safety and security: To protect rights, property, or safety of users and others

All third-party service providers are bound by confidentiality agreements and must comply with applicable privacy laws.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Cookies: Control cookie preferences through browser settings

To exercise these rights, contact us at privacy@itsbaba.com.

6. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions where applicable
  • Other legally recognized transfer mechanisms

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification if you have an account
  • Displaying a notice on our service

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@itsbaba.com

Website: https://chat.itsbaba.com

Company: baba Hebrew